Thank you for shopping with Audible Haven. We are committed to providing a smooth and reliable shipping experience for our customers worldwide. Please read our Shipping Policy carefully before placing an order.
Order Processing
Once your order is placed, our team begins preparing it for shipment. Every order is carefully reviewed, packed, and processed to ensure your products arrive in excellent condition.
Orders are processed on business days only. Orders placed on weekends or public holidays will be processed on the next available business day.
Order Confirmation
After your order has been successfully placed, you will receive an order confirmation through the contact information you provided. If additional information is required to complete your order, our customer support team may contact you before dispatch.
Cash on Delivery
Audible Haven currently accepts Cash on Delivery (COD) as the only payment method.
Customers are requested to have the correct payment amount available when the order is delivered. Payment must be made to the delivery representative at the time of delivery.
Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before your order is confirmed. Any promotional free shipping offers will be clearly indicated on our website when available.
Delivery Partners
We work with trusted shipping and logistics partners to ensure that orders are delivered safely and efficiently. The carrier used may vary depending on the delivery destination.
Order Tracking
Where tracking is available, customers will receive tracking information after their order has been dispatched. Tracking updates may take some time to appear after shipment.
Delivery Attempts
If a delivery attempt is unsuccessful because the customer is unavailable or unable to receive the package, the courier may make additional delivery attempts or contact the customer to arrange another delivery.
Failure to accept delivery after multiple attempts may result in the order being returned.
Damaged Packages
If your package arrives visibly damaged, please inspect it before accepting delivery whenever possible. If the product inside is damaged, contact us immediately with your order details and photographs so we can assist you promptly.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information when placing an order. Audible Haven is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping details provided by the customer.
International Shipping
Audible Haven serves customers worldwide. International shipments may be subject to local customs procedures, import duties, taxes, or other government fees imposed by the destination country. Any such charges are the responsibility of the customer unless otherwise stated.
Contact Us
If you have any questions regarding our Shipping Policy or your shipment, please contact us:Email: [email protected]
